Frequently Asked Questions
WHAT IS THE MINIMUM ORDER QUANTITY?
The minimum initial order quantity is 5 garments ( 10 for cycling products ). However, this can be across a range of sizes and there is no minimum order quantity for re-orders.
HOW IS AKUMA KIT SIZED?
The best way to find your size is to use our online sizing guide. Our garments are measured to fit the body, so the measurements shown are for the player who will be wearing the kit, not of the garments themselves.
ARE THERE EXTRA FEES SUCH AS SETUP CHARGES?
All fees on a standard order are included in the quoted price. We do not charge any fees for design work or art setup. To get the best quality custom sports kit, we recommend using vector graphics for logos. If you need any logos re-drawn this is changed at an hourly rate of £40, based on the complexity of the design.
WHAT FILE TYPE SHOULD WE SEND LOGOS IN?
We accept logos in hi-resolution jpeg, vector or eps files. We can offer a design and re-draw service if required (at an additional fee). Read our Design and Artwork guidelines for more information.
HOW LONG WILL IT BE BEFORE OUR KIT IS DELIVERED?
We pride ourselves on our industry leading turnaround time. Having confirmed your order and made the payment, your bespoke sports kit will arrive at your door within 3 weeks.
Our high quality cycling garments have a 4 week turnaround time from the point of confirmation and payment.
WHAT DO I NEED TO DO TO PLACE AN ORDER?
Please see our order process for information on ordering.
CAN I GET A SIZING KIT FOR THE TEAM TO TRY ON?
We have sizing bundles available for all product cuts across the Akuma range, which may be kept for up to two weeks. Get in touch today to arrange a kit fitting for your team/club.
WHAT IS SUBLIMATED KIT?
Sublimation describes the process of changing the ink (print) from the transfer paper directly from a solid into a gas under high pressure and heat, which then permeates the fabric. The process is so sharp that any top quality image can be used in the design process. Once transferred to the fabric the panels of the garment are then cut and sewn together creating truly bespoke teamwear.